Frequently Asked Questions
Is the Sólsse The Label Australian?
We sure are! We are located in tropical Far North Queensland, and absolutely love living in this stunning part of our country.
Where are Sólsse The Label Rugs designed?
They are designed right here in Cairns. We outsource some of our design work to our extremely talented digital artists, but the majority of our designs are created in house by founder, Jess.
How big are Sólsse The Label Rugs?
Our luxury rugs are a very generous 200x155cm (or 200x160cm with tassel). This size is large enough for a family or group of friends, and is also the perfect size to moonlight as a bedspread, or to drape over the couch.
Why are they referred to as 'Luxury Rugs?'
If you have been up close and personal with our rugs, you would know exactly why we refer to them as 'luxury'... IYKYK! Our designs style is unique, the colours are vibrant, and the cotton weave is thick. They are luxurious to touch, cosy as hell when snuggled up in one, and they are the perfect high quality, and long-lasting item every family needs. We have definitely made sure that our rugs turn heads for all the right reasons.
What are Sólsse The Label Rugs made from?
I'm glad you asked, because this is something we are super proud to brag about. We care about the environment, and most definitely care about the way in which our rugs are produced. Our luxe rugs are made from 100% recycled cotton, and being that cotton is a biodegradable fabric, they are certainly eco-friendly, and support sustainable manufacturing. Our rugs are primarily created by using textile waste and fabric offcuts, meaning they use far less recourses than conventional or organic cotton rugs do. They are also made with the latest in Jacquard Weave Technology, meaning that the patterns are woven into the design when the rug is made, so there is no fading or peeling of the colours or design.
Are Sólsse The Label Rugs waterproof?
Our Rugs are not waterproof, however they are thick enough to be resistant to dampness. Meaning, if you lay your rugs down on damp sand or grass, your bum will generally stay pretty dry. We chose not to go with a plastic or PVC waterproof backing on our rugs, because it was our highest priority that they could be machine washed on repeat, without impacting on the longevity of the rug itself. We also wanted them to be versatile enough to be used indoors, as pieces to add style and comfort in the home. Plus no one wants to rug themselves up, or relax on a piece of scratchy plastic, now do they?
Are they sand proof?
When you are finished at the beach, simply shake the rug out, and watch the sand fall away. If any sand sticks, just give it another shake, and remember... they are machine washable, so pop them in the wash when you get home, and our rugs are as good as new.
How long will my Sólsse The Label Rug last for?
For many many years. I honestly believe our rugs get better with age, and softer with each wash.
Where do you come up with the designs?
All the inspiration for our first collection of rugs was drawn from our beautiful FNQ location, and the special spots that we love to spend our time. From the iconic Palm Cove, to the pristine beaches of Port Douglas, and from the natural beauty of the Flecker Botanical Gardens, to the timeless love story of Paronella Park, our surroundings provide such rich and diverse pallet to inspire our designs.
Where can I buy Sólsse The Label Rugs?
You can buy them directly from our website, and even get yourself a sneaky discount off your first order when you sign up to our email list... you're welcome!
Alternatively, if you prefer to see and touch our rugs in person, we have them in retail boutiques around the country. If there is a particular product or design you are interested in, we would recommend contacting the stockist directly to check if they have that particular item or design in stock. A full and current list of our Australian stockists can be found at the top of our website page, under the Stockists menu. You can copy & paste the below link to take you directly to our stockist page https://www.solssethelabel.com.au/pages/shop-with-our-stockists
How can I apply to sell Sólsse The Label products in my shop?
If you are an Australian retailer, with either a bricks and mortar, or an online shop, and you think that our luxury rugs would be a product your customers would love to see in store, you can email Jess directly at hello@solssethelabel.com.au. Alternatively, you can get in touch via our 'Contact' Page in the Main Menu and fill out the contact form.
How long will it take for my Sólsse Rug to arrive?
The shipping time frame will vary depending on delivery location. We are sending from regional Queensland which usually adds an extra day or two. If you are in WA or Tasmania, it may take a little longer to reach you than if we were sending to a central or metro area.
All orders placed online are hand packed by us, with care, in our small Cairns studio. So please allow 1-2 business days for your order to be dispatched, and up to 3 days during busy periods.
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